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Friday, October 5, 2012

Increase your happiness - Do business with the right people

I drove across town on Tuesday morning to go to the dentist. I had switched to the dentist my husband uses to save money but have felt that the staff was unfriendly, spoke to me in a patronizing manner (older females know what this sounds like) and that the dentist was lazy and more interested in selling additional services like frequent xrays than in doing a professional job. Interestingly my husband doesn't feel this way at all about how he is treated.

Anyway - I arrived and was told that the dentist was not coming in due to not feeling well. Turns out they had called me 3 minutes after I left the house so they did try. However, the tone was rude, no apology, etc. I also found myself wondering if this was true or if he just wanted a day off and perhaps I was the only appointment.

That did it for me. It is not worth the few dollars saved. I booked an appointment with my former dentist and went there this morning. Smiling cheerful staff. A thorough exam with no pressure to buy additional services. I am happy.

2 comments:

  1. Good for you! We have the same problem here. My husband loves our dentist but I have found her to be very patronizing. We don't have dental insurance so I want xrays every other year instead of yearly and she gives me such a hassle about it expecially with the kids. Really annoying!

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    1. It is amazing how patronizing some professionals are to women when they aren't to men. Check out the new American Dental Association x-ray guidelines and see if it supports your preference. If so I'd print it out and take it with me next time.

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