I drove across town on Tuesday morning to go to the dentist. I had switched to the dentist my husband uses to save money but have felt that the staff was unfriendly, spoke to me in a patronizing manner (older females know what this sounds like) and that the dentist was lazy and more interested in selling additional services like frequent xrays than in doing a professional job. Interestingly my husband doesn't feel this way at all about how he is treated.
Anyway - I arrived and was told that the dentist was not coming in due to not feeling well. Turns out they had called me 3 minutes after I left the house so they did try. However, the tone was rude, no apology, etc. I also found myself wondering if this was true or if he just wanted a day off and perhaps I was the only appointment.
That did it for me. It is not worth the few dollars saved. I booked an appointment with my former dentist and went there this morning. Smiling cheerful staff. A thorough exam with no pressure to buy additional services. I am happy.